Customer Support

Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It offers in-depth info about all the actions that you can perform on that particular page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of educational videos describing how to use our hosting Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, explore our extensive Frequently Asked Questions database, which contains questions asked by actual customers and provides practical solutions. We constantly "revamp" our FAQ database with new questions & answers so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of technical support engineers available 24/7 and eager to assist you with any query. Each trouble ticket you submit will be replied to in less than sixty minutes (the average ticket response time is only 20 mins), so you will not have to wait a long time to receive an answer to your question.